At Feel Soft, we know that little feet need the utmost care, and parents deserve total peace of mind—both when shopping for shoes and when sharing their personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or purchase our children's footwear.
To provide a smooth shopping experience and deliver your orders, we may collect the following types of information:
Personal Identification Details: Name, shipping address, billing address, email address, and phone number provided during checkout or account creation.
Payment Information: Securely processed via our trusted third-party payment gateways (we do not store your full credit/debit card numbers on our servers).
Browsing Data: Device information, IP address, and site interaction data to help us improve our website's performance and design.
We use the information we collect strictly to operate and improve our store, including:
Processing and fulfilling your shoe orders, including shipping updates and tracking.
Communicating with you regarding customer support, inquiries, or order status.
Sending occasional updates about new collections, special promotions, or parenting tips (only if you have opted in; you can unsubscribe anytime).
Enhancing website security and preventing fraudulent transactions.
We implement robust administrative, technical, and physical security measures—including SSL encryption—to ensure your personal data remains safe and confidential. We never sell, trade, or rent your personal information to third parties.
Our website uses cookies to remember your preferences, keep items in your shopping cart, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the store may not function properly as a result.
While our products are designed for kids, our website is intended for use by adults and parents. We do not knowingly collect personal information directly from children under the age of 13.
You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to update your information or have any questions regarding our privacy practices, please reach out to our support team.
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